Privacy Policy

This document should be read along with our GDPR document which can be found by clicking here

Our aim is to provide you with a fun and entertaining experience, but we take your security and privacy just as seriously. For your peace of mind, you can find our complete Privacy Policy below.

Your Personal Information

To register an account with us, you will need to provide some personal information. Examples of this may include, but are not limited to; your name, email address, date of birth and city/county. It is our primary concern that this data is kept safe and secure always, and our methods of ensuring this are covered within this policy page.

Other information such as your profile photo(s) and chat up line are optional. You can edit/delete the information you supply to us at any time you decide. We do not store any history on your information changes other than latest revisions and the 1-24 hour period before our daily backups are made. Our backups are stored in a secure location and securely compressed.

When we receive your information, your details will be processed, giving you access to our online services.

If you delete your account please note that your email address and other supplied data will be encrypted, compressed and stored in a secure location in case you which to re-join the website later without losing any messaging credits you have purchased, messages you have received/sent, and all other information required to safe guard the product you have paid to use. If you do not wish us to keep this data and are happy to lose all data please contact us regarding this matter.

Sharing your Personal Information

We may share your information with any other companies within our Group. If required, your information may also be shared with third party service-providers, such as payment-providers (so you can top up your account to send messages), auditors and contractors. 

We will NEVER sell or give your data to any other person or company outside of our group.

Your information will never be disclosed to government institutions or authorities unless:

  • We have your written consent
  • We require your personal information to provide the services you requested (if any)
  • We are required to respond to subpoenas, court orders or legal processes
  • We find that your actions on our website violates our terms of service

Security

We take the security of your data and personal information very seriously and have various measures in place to keep you protected.

Robust security policies, rules, and technical measures have been implemented to safeguard your account information. In addition, our online services are behind hardware firewalls.

Speak to us

If you would like to examine the personal information of yours that we hold on record, you can contact us to arrange this at any time. To proceed with such a request, we will ask you to verify your identity by providing relevant information and/or documentation, once this has been confirmed your request will be processed within 30 days. 

Our Customer Support team are available 24/7 to answer any queries you may have regarding data protection and our privacy policy, or to opt you out of receiving promotional emails. Click here to visit our contact page.

Keep updated 

By sharing your information with us, you consent to the use of that data as defined here, within our Privacy Policy. From time to time, changes may be made to this page. Continued use of our services will signify that you agree to such changes, so please check back regularly.

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